Chief Operations Officer

Operations · Johannesburg or Cape Town, South Africa
Department Operations
Employment Type Full-Time
Minimum Experience Executive

Meet Ozow

Ozow is the future of payment — a world-class payment platform for customers and merchants that is Ozow easy, Ozow fast and Ozow secure. With benefits as big as our ambitions, we’re looking for candidates who can inspire us and be inspired by us. We’re striving to become the industry leader that provides the simplest and easiest way to pay. And while we’re on our way to building an inclusive payments market, we’re building an equally inclusive workforce. So, join us as we achieve big things and beyond.



More about this Ozow fantastic position

As the Chief Operations Officer at Ozow, you will help set and translate the company’s strategy into actionable targets by ensuring the implementation and monitoring of organisation-wide goal setting.


You will know you are performing well in the position when there is clear visibility on the progress and corrective measures needed to ensure that each department’s (Software Development, Finance, Legal, HR, Support, Operations, Marketing, Sales, Account Management) goals are aligned and on track with the organisation’s strategy and objectives.



You are an ideal candidate if:

  • You have 8+ years of operational experience with a minimum of 5 years in scaling a technology company or an IT department from tens to hundreds of people.
  • You are confident in stepping in as Head of any of the above-mentioned departments should this be required.
  • You are well-versed in Software Development and can be a thought partner to our Development team.
  • You have a network of A-players who you can recruit into the business.
  • You have previous experience in fintech (highly desirable).



Your roles and responsibilities:

  1. Serve as a member of the executive team and will be a key architect of the company’s strategy.
  2. Ensure and report on ROI in terms of engagement and deployment of resources across all departments in line with the strategy set.
  3. Hire and manage executive A-players and teams.
  4. Support the CFO and CEO and other stakeholders to raise capital to scale the business where applicable.  
  5. Work in close partnership with the CEO and other stakeholders to assist with merger and acquisition efforts of the business.
  6. Drive the Ozow culture and values across the business.  



Your skills and competencies:

  1. Honest and have integrity— You do not cut corners ethically. You earn trust and maintain the confidence of clients and team members.
  2. Strategic in your thinking/visionary. You can see and communicate the big picture in an inspiring way. You determine opportunities and threats through a comprehensive analysis of current and future trends.
  3. Innovative. You generate new and innovative approaches to problems.
  4. Entrepreneurial. You have experience creating new value within the business.
  5. Data-driven. You have experience utilising data from across the business to drive insights and better decision making.
  6. Digitally competent. You are aware of the most relevant or common technologies and can decide upon the most appropriate technology according to the purpose or need at hand.
  7. A good listener – You let others speak and seek to understand their viewpoints.
  8. Assertive — You move quickly and take a forceful stand without being overly abrasive.
  9. Open to criticism and ideas— You often solicit feedback and react calmly to criticism or negative feedback.



Health and safety first

These are unprecedented times and because our people couldn’t be more important to us, health and safety couldn’t be more important to us. We’ve made sure that our office is a safe place to work and we’ll continue to do so, to ensure that we combat the spread of COVID-19.



Benefits as big as our ambitions — huge

At Ozow, first and foremost, you’ll get to do meaningful work and grow your career. But we’re also not your average 9-5 company. We work together and play together and because we really care, we offer plenty of perks too.



Some of the things to look forward to:

Fitness challenges and healthy eating. Medical and Life insurance plans. Be the hero or toast the hero of the month at first-Friday drinks. Take half a day off from work on your birthday and let us celebrate this special day with you by giving you a little spoil. Your family is our family, they to get spoils and get to join us on special events. Our holistic wellness program will give you access to a toll-free confidential telephonic counselling line which is available in all 11 languages, 365 days a year. We thrive on seeing our team members grow by creating a learning culture. There is so much more where this came from, but enough to get you excited.



Convinced? We thought so.

If we seem like the kind of forward-thinking, progress-making, energetic company you’ve been waiting for, give us a shout. We’d love to hear from you.


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  • Location
    Johannesburg or Cape Town, South Africa
  • Department
  • Employment Type
  • Minimum Experience