Head of Sales - Job Description
What we’re looking for…
The Head of Sales has the primary role of leading the sales department, overseeing activities of the junior and senior professionals and monitoring performance as a whole. The Head of Sales defines and communicates the business’s OKRs/KPIs and targets to sales personnel on a regular basis, analyses patterns in consumer and market behaviour, and subsequently defines data-driven action strategies in order to consistently optimize the business’s commercial performance.
The role of Head of Sales is a data-driven role that requires commercial acumen and a deep understanding of the consumer base, the competitive market, and an ability to analyze sales department performance. The Head of Sales role is an integral part of the business in that it also involves the management of external partners and collaboration with numerous internal departments.
Ozow combines the best in technology and user experience to deliver an industry-leading instant EFT payment solution. We work mainly with enterprise-sized organisations. Our cutting-edge platform and Fintech innovations help improve the lives of millions of people and the bottom-lines of thousands of businesses. We have a passion for teamwork and we depend on our remarkable staff to help us with our stratospheric growth. Although we are a fast-paced environment, we offer substantial compensation packages and bonuses for jobs well done.
What we need from you…
The Head of Sales will be the first contact point between the business and the Sales function to jointly develop Sales Management processes based on the business objectives of the group/sector/location. Your remit will cover all aspects of Sales activity and in addition, you will have an important role in assisting the business to implement Sales projects and corporate initiatives. You will be responsible for the quality of the Sales Function and will be responsible for executing on all sales activities, internally and externally. As Ozow seeks to expand and possibly employ in other cities, countries and/or regions you will have a responsibility to benchmark against City, Country and Region as well as industry best practice.
Job Responsibilities and Duties
Using his/her expertise and experience, the Head of Sales also manages the departmental calendar in regard to trading priorities inclusive of launches, promotions, exclusives, and campaign activities for the purpose of maximizing sales opportunities. In his/her leadership capacity, the Head of Sales introduces new brands and categories to the market by leading the sales team in product launches.
In this capacity, the Head of Sales is tasked with establishing and overseeing the adoption of departmental vision and values, which forms part of the work culture. He/She also plays a mentorship role to key positions within the sales department, assisting in the execution of duties upon request, honing their professional skills, and readying them for occupation of his/her position in his/her absence or retirement.
He/She also monitors and observes the brand and makes forecasts, identifying new trends ahead of the curve, hence, offering the business a competitive advantage and keeping it ahead of its competition in the market.
In this collaboration, he/she also monitors the development of the business’s product from its conceptualization through to its testing and launch and, therefore, carefully understands the product whose sales he/she is supposed to spearhead, making it easy to tailor unique strategies around that product.
The Head of Sales also works closely with the analytics department in processing relevant data and information, translating it into actionable strategies that drive sales and lead to achievement of targets. He/She similarly partners with the senior sales management for administrative purposes, for example, the development of plans, strategies, structure, budget, vision, and establishment of goals for the department.
These efforts establish the business as a market and thought leader and open up avenues for identification of potential opportunities for sales and revenue generation. In this capacity, the Head of Sales also conducts regular and consistent research on the latest market best practices and trends in order to constantly keep the business at par or even ahead of other players and driving greater sales resulting from the securing a greater market share.
Qualifications and Skills
Communication skills are also absolutely necessary for the Head of Sales when it comes to drafting reports and making presentations to consumers, senior sales management, stakeholders, or external partners. He/She must be able to tailor messages in relation to the audience at hand and to present even the most complex messages in clear, simple, digestible, and convincing terms. These skills must be excellent in both written and verbal form.
A suitable candidate for this position will also have a deep understanding of the business’s marketplace models as well as the opportunities and limitations that come along with it.
The benefits of joining Ozow is that you get to experience vibrant growth first hand. Come and be part of this highly energetic, enthusiastic, positive team whose sole focus is on growth, growing personally as individuals, locally and globally as a trendsetter.
We are big into a healthy and balanced lifestyle by encouraging healthy diets and activity. By joining Ozow, you will further be part of weekly, monthly and annual recognition awards.
Come and join in the fun with us! *
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