Scrum Master

Technology · Greenpoint, Cape Town
Department Technology
Employment Type Full-Time
Minimum Experience Mid-level

Meet Ozow

Ozow is the future of payment — a world-class payment platform for customers and merchants that is Ozow easy, Ozow fast and Ozow secure. With benefits as big as our ambitions, we’re looking for candidates who can inspire us and be inspired by us. We’re striving to become the industry leader that provides the simplest and easiest way to pay. And while we’re on our way to building an inclusive payments market, we’re building an equally inclusive workforce. So, join us as we achieve big things and beyond.



More about this Ozow fantastic position

As a Scrum Master at Ozow you will have an opportunity to impact the delivery of our solutions in a fast-paced and innovative environment. You are primarily responsible for ensuring that the scrum process is upheld, as well as coaching the team on improving impediments.


This is a pivotal role at Ozow, as you will serve as a key liaison between the product owner and development team to ensure requirements are delivered and key milestones are met. You will actively facilitate the management of the product backlog and coordinate with other Scrum Masters to identify and manage cross-team dependencies.



You are an ideal candidate if:

  • Have at least 3 years of experience as an active agile practitioner and coach.
  • Relevant certifications preferred, but experience and aptitude trumps certification.
  • Be involved in the agile community and can demonstrate learnings gained from others.
  • Demonstrate knowledge and experience in applying Lean principles and populate agile frameworks/methods (XP, Scrum, Kanban, SAFe, and others).
  • Experience working with digital work management tools such as JIRA.



Your roles and responsibilities

  • Ensure that the Product Owner is enabled to prioritise and maintain a clear and concise Product Backlog.
  • Ensure that the team understands the necessary information to produce the desired business value.
  • Build productive relationships and follow through on commitments to gain trust and respect.
  • Help the Product Owner understand and practice agility by leveraging empirical data and iterative delivery.
  • Coach the team on Agile and Lean principles to enable iterative delivery of value and reduce waste.
  • Demonstrate servant leadership.
  • Effective facilitation of ceremonies and meetings.
  • Help to remove impediments and facilitate the flow of work.
  • Use the principles of empowerment and self-organization to enable collaboration, effective communication, and decision making across the organisation.
  • Use visual management systems and both leading and lagging metrics to optimise the flow of work.
  • Spearhead continuous improvement across the organisation to reduce waste and increase productivity.



Your skills and experience

  • Flexible/ adaptable. You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change. Able to work in a fast-paced environment with a focus on continuous improvement.
  • Organised. You plan, organise, schedule, and budget in an efficient, productive manner. You focus on key priorities.
  • A team player. You reach out to peers and cooperate with supervisors to establish and overall collaborative working relationship.
  • Follow-through on commitments. You live up to verbal and written agreements, regardless of personal cost. You are action-oriented.
  • Able to develop A Players. You coach people in their current roles to improve performance and prepare them for future roles.
  • A good communicator. You speak and write clearly and articulately without being overly verbose or talkative. You let others speak and seek to understand their viewpoints.
  • Creative/ innovative. You generate new and innovative approaches to problems.
  • Persuasive. You are able to convince others to pursue a course of action. You are a skilled facilitator and able to resolve conflicts when they occur.



Health and safety first

These are unprecedented times and because our people couldn’t be more important to us, health and safety couldn’t be more important to us. We’ve made sure that our office is a safe place to work and we’ll continue to do so, to ensure that we combat the spread of COVID-19.



Benefits as big as our ambitions — huge

At Ozow, first and foremost, you’ll get to do meaningful work and grow your career. But we’re also not your average 9-5 company. We work together and play together and because we really care, we offer plenty of perks too.



Some of the things to look forward to:

Fitness challenges and healthy eating. Medical and Life insurance plans. Be the hero or toast the hero of the month at first-Friday drinks. Take half a day off from work on your birthday and let us celebrate this special day with you by giving you a little spoil. Your family is our family, they to get spoils and get to join us on special events. Our holistic wellness program will give you access to a toll-free confidential telephonic counselling line which is available in all 11 languages, 365 days a year. We thrive on seeing our team members grow by creating a learning culture. There is so much more where this came from, but enough to get you excited.



Convinced? We thought so.

If we seem like the kind of forward-thinking, progress-making, energetic company you’ve been waiting for, give us a shout. We’d love to hear from you.

Thank You

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  • Location
    Greenpoint, Cape Town
  • Department
  • Employment Type
  • Minimum Experience